1Q : Are you a manufacturer?
A:Yes, we are. We have valid TAC number from GSMA company. Our factory is located in Future Science City, Nanshan District, Shenzhen, with a production base of 2,000 square meters.
2. Q: How can I order sample?
A: Please send us your contact information and arrange the payment, the samples will be delivered within 5-10working days after payment received.
3. Q: How to use your device?
A: Please insert a SIM card with 2G or 4G GPRS data and register the device with REG CODE on mobile APP, then follow the user manual to use it.
4. Q: Do you accept OEM/ODM?
A: Yes, we provide OEM/ODM service as per your requirements and the MOQ for customization is usually 1000pcs.
5. Q: What payment method do you accept?
A: We accept payment by T/T, Trade Assurance on Alibaba, Western Union and Paypal(for sample).
6. Q: What is your warranty period?
A: We offer 12 months warranty period.
7. Q: What is the lead time?
A: Within 3 working days for sample order, 2-3 weeks for bulk order based on the quantity.
8. Q: What certificates do you have?
A: We have CE, RoHS, CCC and TAC for our devices.
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